Compute Cloud: disk images and snapshots partial unavailability

Incident Report for Nebius

Resolved

The incident has been resolved

Posted Oct 28, 2026 - 17:54 UTC

Monitoring

The fix has been applied. Tasks are processed.
We continue to monitor the accumulated queue and will consider incident resolved once the queue is processed.

Posted Oct 28, 2026 - 17:38 UTC

Update

We are continuing to work on a fix for this issue.

Posted Oct 28, 2026 - 13:49 UTC

Update

We are continuing to work on a fix for this issue.

Posted Oct 28, 2026 - 13:49 UTC

Update

We are continuing to work on a fix for this issue.

Posted Oct 28, 2026 - 13:47 UTC

Update

We are continuing to work on a fix for this issue.

Posted Oct 28, 2026 - 13:42 UTC

Identified

Currently following operations are stuck or failing in some regions:
- Creation of new images and snapshots
- Creation of new disks from existing images and snapshots;
- Creation of VM with managed disks with image or snapshot source
- Hotplug of managed disk with image or snapshot source

We have identified a loss of network connectivity to the eu-north2 region as the cause and are working to restore it.

Posted Oct 28, 2026 - 11:00 UTC

This incident affected: EU-NORTH1 (Compute Cloud), EU-NORTH2 (Compute Cloud), EU-WEST1 (Compute Cloud), US-CENTRAL1 (Compute Cloud), ME-WEST1 (Compute Cloud), UK-SOUTH1 (Compute Cloud), EU-WEST2 (Compute Cloud), US-NORTH1 (Compute Cloud), and EU-SOUTH1 (Compute Cloud).